Powering AMS Client’s Onboarding Enhancements

At a glance

While railways have moved passengers and freight for the past 200 years, technology and hiring practices have moved well beyond the 1800s. In the modern world of jet travel and electric cars, rail operators must recruit the best candidates to keep trains safe and on schedule.
Our client, a leading provider of rail services in the UK, is known to empower a safety-critical workforce on the railway with the support of specialists hired through careful talent acquisition (TA).
The recruitment process is continuous and highly compliant, supplying hundreds of engineers, maintainers and operatives who work around the clock. Each candidate undergoes background checks, substance testing, medical screenings, and training in worktime tracking, safety and fatigue management.

Supply Chain Agency

Our client officially joined a government framework for professional contingent labor supply and successfully transitioned all incumbent specialists to a supply chain agency comprising 19 SME suppliers.

To speed up time-to-offer, our client partnered with AMS to establish a separate pricing schedule with the agency. This covered the costs of candidates' personnel track safety accreditation, drug and alcohol testing, PPE, and other services provided by the agency.

To maximize service delivery and ensure our client’s high standard of governance and compliance, AMS reviewed the performance of the agency over the past 18 months and chose only the best suppliers.

All specialist requirements are now sent directly to the agency, which has enhanced user experience and significantly reduced the time it takes to hire and onboard new workers. The current average time is 13 days, surpassing the original target of 22 days.