Is your TA transformation on track?
As NatWest accelerated its digital ambitions, it needed to scale and modernise its early talent programs without compromising candidate experience.
Partnering with NatWest, AMS delivers a flexible, end‑to‑end solution for high-volume early talent recruitment across the UK and EMEA, combining digital efficiency with a strong human touch from application to assessment centre. Recently, AMS has expanded its support to deliver a world class Software Engineering internship, creating a consistent, inclusive experience for 400 interns across the UK and India and strengthening NatWest’s future technology talent pipeline.
As an employer of choice, NatWest saw a rapid surge in early‑talent applications—creating both opportunity and risk. While demand for its programs increased, internal teams faced growing pressure to scale delivery at pace without compromising quality, consistency, or the candidate experience that underpins NatWest’s employer brand.
To unlock growth and protect experience at scale, NatWest needed more than incremental support. It required:
The need for transformation became even more critical in 2025, when NatWest made a bold strategic decision to significantly scale its Software Engineering internship program to strengthen its future graduate pipeline. This ambition brought new complexity: increased volume, stretched line‑manager capacity, and heightened expectations around delivering a high‑quality, inclusive intern experience at scale.
AMS was engaged to ensure NatWest could scale with confidence—protecting experience, enabling growth, and turning early‑talent recruitment into a strategic advantage rather than an operational constraint.
AMS partners with NatWest as both a delivery and transformation partner, operating as a seamless extension of the early talent team to enable scale, consistency, and quality at volume. Through a flexible, end-to-end solution, leveraging centres of excellence in Poland and the Philippines, AMS delivers high volume programs through automated and redesigned processes, enhanced reporting and forensic funnel management, and a flexible resourcing model that scales in line with demand. This is underpinned by strategic advisory support, including forecasting, pipeline insight, and market intelligence, enabling confident, data led decision making, alongside assessment centre delivery during peak periods.
In 2023, AMS redesigned the onboarding experience for NatWest’s work experience cohorts, transforming a complex, contingent worker led process into a simpler, more supportive and scalable journey for early talent. This reduced onboarding times, improved completion rates and increased access to programs. Building on this foundation, in 2026 AMS designed and delivered NatWest’s expanded Software Engineering internship across the UK and India, providing strong governance, scalable programme coordination and pastoral support to drive engagement, belonging and sustainable participation at scale.
The partnership is a success because AMS and NatWest operate as one integrated early talent team, with clear governance, shared priorities and data-led delivery that keeps decisions fast and consistent at peak volume. The joint model connects NatWest’s employer brand and stakeholder needs with AMS capability across centers of excellence, program coordination and forensic funnel management—so issues are identified early, resourcing flexes quickly and candidate experience remains protected. This approach proved its value when NatWest scaled its Software Engineering internship across the UK and India: defined roles, streamlined workflows and hands-on coordination enabled growth without placing additional burden on line managers, while maintaining a consistent and inclusive experience at scale.
The partnership delivered clear, measurable commercial impact:
In practice:
With NatWest Group, AMS delivered a flexible solution combining forensic funnel management, automated reporting and redesigned onboarding to scale high‑volume early‑talent hiring at pace—accelerating progression, improving visibility and protecting candidate experience during rapid growth.
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