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Investing in the Frontline: Career Growth, Leadership, and Lifelong Learning in Retail and Hospitality
In retail and hospitality, frontline employees are the heartbeat of the customer experience. Yet, for too long, these roles have…
Annie Hammer
Retail, Hospitality and Consumer Sector Director
About me
Annie's Posts
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17 June, 2025 02:32 (BST) | By Annie Hammer
Speed and Experience: Balancing Efficiency with Quality in Volume Hiring
The Challenge In today’s high-volume hiring landscape, TA leaders face a dual mandate: hire fast to meet operational demands and…
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17 June, 2025 01:45 (BST) | By Annie Hammer
Reskilling the Frontline: AI’s Role in Empowering Hourly Workers
How AI Is Reshaping Hourly Jobs—and the Skills That Now Matter The rise of artificial intelligence (AI) is transforming the…
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17 June, 2025 09:48 (BST) | By Annie Hammer
Hourly Hiring: Start Somewhere and Keep Going!
In 2025, the frontline and hourly hiring landscape is more complex—and more critical—than ever. Retailers, hospitality operators, and...
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24 February, 2025 10:27 (GMT) | By Annie Hammer
Digital Maestros: Conducting the Future of Recruiting for Frontline Hiring
In the rapidly evolving landscape of talent acquisition, digital orchestration is emerging as critical to optimize and conduct frontline...
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06 November, 2024 01:25 (GMT) | By Annie Hammer
Human-Centered Hiring: How Technology and Empathy Drive Success in Hospitality
The Bureau of Labor Statistics (BLS) anticipates that 23.1% of all new jobs projected from 2021 to 2031 will be…
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18 September, 2024 08:17 (BST) | By Annie Hammer
Leveraging Retail Strategies for Effective Hiring
Many of the strategies that retail leaders use to drive value creation can also be applied to hiring within the…
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17 July, 2024 03:40 (BST) | By Annie Hammer
Get the Best Outcomes from Your Technology-Led High-Volume Hiring
One of the most prevalent questions that hiring leaders ask my team is something to the effect of, “What talent…
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01 July, 2024 09:34 (BST) | By Annie Hammer
TA Tech and AI: It isn’t an all-or-nothing proposition
What did I conclude from the recent SHRM '24 Annual Conference & Expo? In the face of technological change, let’s…
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22 February, 2024 06:33 (GMT) | By Annie Hammer
Making tech companies the place to be again
Technology companies are at a pivotal point of evaluating talent attraction and retention strategies. Historically, tech companies have...