Is your TA transformation on track?
Foolproof partnered with AMS to modernize its talent planning approach as the business scaled globally and took on increasingly complex client delivery models. With growth outpacing the evolution of internal systems and processes, the organisation needed clearer visibility across workforce capability, resource deployment, and future demand to support informed decision making. Through a detailed advisory engagement, AMS helped Foolproof move from fragmented, reactive planning to a more structured, data led model that strengthened alignment between talent acquisition and deployment, improved operational efficiency, and created a scalable foundation to support continued growth while protecting both employee and candidate experience.
Foolproof is a global digital product company that combines insight, creativity, and technology to deliver transformative experiences for businesses. AMS partnered with Foolproof to review their talent planning approach, ensuring the company is positioned to meet ambitious growth goals, optimise resource management, and maintain a positive candidate and employee experience.
With a global portfolio of 25+ clients ranging from small-and-medium to large, blue-chip organisations, Foolproof is a leader in the digital transformation of business processes, from internal HR tools and platforms to B2B ordering systems right through to digital product design and launches for everyday consumer facing products.
Foolproof, a Zensar company, has always prided itself in its unique, people-focused culture and exquisite client experience, enabling the company to set itself apart from their competitors. Winning and delivering progressively larger, more complex global design projects and diversifying its operational delivery models required Foolproof to take stock of its talent planning processes, tools and practices.
Having brought in many of its current technologies, systems and processes on a ‘as needed’ basis as the company expanded, Foolproof knew it needed to create a more streamlined and scalable approach, enabling key decision-makers and senior business leaders to make workforce and operational planning decisions based on accurate data and insight.
Foolproof partnered with AMS Advisory Services to examine its operational and workforce planning practises and employee experiences through a series of sessions, interviews and focus groups. Getting under the skin of how the organisation progressed from sales though to project resource identification, mobilisation and management helped identify opportunities to strengthen the employee experience, eliminate duplicative processes and gaps in data flow, and enhance the provision of insights to decision-makers.
As a result of this organisational diagnostic, AMS Advisory provided a series of recommendations to Foolproof, ranging from a new Talent function operating model, the streamlining of ‘ways of working’, through to the introduction of an integrated planning platform in the medium term.
Many of the recommendations were implemented by Foolproof, leading to several notable enhancements, including:
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