Nearly 70% of respondents cite speed in hiring processes among their biggest challenges in filling hourly jobs.
18 November 2021, Cleveland, Ohio — Hourly by AMS, a mobile-first conversational recruiting solution for hiring hourly workers, released results of research commissioned to uncover and understand the biggest challenges facing talent acquisition professionals as they try to fill hourly jobs amidst today’s tight talent market. The 2021 High Volume Hiring Study: How Talent Acquisition Leaders are Navigating Challenges and Change, explores the current state of hourly hiring, taking into account COVID-19 impacts and a job market facing extraordinary challenges unseen in our lifetime. The survey, conducted in collaboration with The Talent Board, a nonprofit focused on candidate experience, polled nearly 300 recruiting and talent acquisition (TA) professionals from companies worldwide of all sizes and industries.
Survey respondents revealed unique insights on a broad range of topics around hiring, including the challenges of finding qualified candidates, applicant volume, applicant diversity, and the use of technology in recruitment. The results shed light on today’s unique situation: the pandemic, and its long-term effects from both a societal and policy perspective, have created never before seen impacts on talent acquisition that recruiters and hiring managers have to contend with daily.
“It’s impossible to understate how truly unique this current hiring moment is — we have never seen anything quite like this labor market, and employers of hourly workers are being hit especially hard. Factors that we’ve never seen come into play entered the equation in a major way, mixing with the typical challenges of hiring hourly workers, to create a first-of-its-kind cocktail that had to be evaluated and navigated on the fly,” said Quincy Valencia, VP of Product Innovation at Hourly by AMS. “This type of insight is invaluable for us as we work to design technology that empowers hiring teams to move beyond the challenges they face in this new era.”
The research revealed an increased sensitivity to speed and efficiency in recruiting, as employers find themselves competing for the attention of hourly talent like they’ve never seen before. Employers dependent on hourly workers are not only struggling to attract qualified candidates (cited by 49% of respondents), they’re finding it to increasingly difficult to keep their attention as 37% noted that candidate ghosting is now their greatest challenge. These challenges are translating to a sharp rise in the critical time-to-fill metric for recruiters, with 79% of respondents citing they’re taking anywhere from a week to a month or longer to fill hourly jobs.
“We’re excited to be partnering with Hourly by AMS to advance the conversation around the role of candidate experience in high-volume hiring, and better understand the challenges that talent acquisition professionals are facing in this unprecedented job market,” noted Kevin Grossman, President of The Talent Board. “We know that improved hiring outcomes and business impact is achievable through advancements in candidate experience, this research provides talent acquisition professionals the insight they need to drive meaningful change.”
To learn more about how talent acquisition professionals can approach today’s high-volume hiring challenges, download the full research report or visit Hourly by AMS.