One of the most interesting aspects of the GenAI ‘revolution’ is the recognized requirement for a range of soft skills in employees within the field. These skills include critical thinking, problem-solving and collaboration alongside the ability to communicate the strengths and weaknesses of using artificial intelligence, as well as when not to use it.

Qualities like creativity, persistence and decision-making will grow more and more important as AI and the very nature of the professional world continues to evolve. While technical skills will always prove important, intangibles like these can often make the difference between two equally skilled candidates.

Forbes writes; “Last year, Indeed ranked generative AI as the hottest tech skill of the year….however, what many people tend to miss is that AI is only as effective as the professional behind it. The AWS study, which surveyed over 1,300 employers, noted that 73% of respondents agree that they’re “not solely focused on workers with technical skills such as coding. In fact, critical and creative thinking are even more in demand by employers.”

Another thread in this story is the future workforce demographics and the adoption of age inclusivity as a strategic advantage. With the global 60+ population expected to double by 2050 (WHO), age-inclusive hiring is essential for building resilient teams and future-ready talent strategies. 

As Lindsay Simpson of 55/Redefined said recently in a fire-side chat – “Who better to play the role of the storyteller than those with the most life-experience?”.   

A good storyteller can take us on a journey and help us to imagine new possibilities. In a world where AI is now so functionally adept to give us access to unthinkable quantities of information, the creative skills are even more important. By translating that to us, our teams and our clients and by sharing that vision and ‘telling the story’, we have the option to stand out from crowd.

And so, the moral of our story is – absolutely use the AI to act as assistant and to scale and augment your work; but also, be creative, authentic and use your style and tone to set the scene of whatever you want to portray. Great communication is key and will always be in demand.

“Technology changes what we do, but not who we are. The human touch will always matter.” – Tim Cook – CEO of Apple

In a world where generative AI takes on the heavy lifting, storytelling emerges as the ultimate superpower. Grab your cape!

In case you missed my other post, ‘AI Storytellers: Using AI in Talent Acquisition – Part 1’ click here to read it.