AI is reshaping hiring. Make it inclusive.

Case Study

Meet Morgan Stanley’s
Global Head of Talent Acquisition

who partnered with AMS to attract and retain the skills powering the future of financial services.

Quick Summary

Introduction

Morgan Stanley, one of the world’s leading financial services firms, believes its greatest strength lies in its people. The diverse talent and perspectives of individuals have built its legacy and continue to shape its future. 

Martin Vergara, Global Head of Talent Acquisition, champions an Employee Value Proposition focused on enabling individuals to reach their full potential, a principle that has guided his own 18-year career spanning both revenue-generating and infrastructure roles. 

Martin and his team have built a talent strategy that is designed to attract and develop exceptional professionals who drive commercial growth and foster a culture of belonging. They’ve gone beyond the transactional to act as trusted advisors to stakeholders across their organization. 

“Our goal is to move from a transactional mindset to being trusted advisors for our stakeholders.”
Martin Vergara
Global Head of Talent Acquisition, Morgan Stanley

The evolution of a talent strategy

Morgan Stanley has evolved its talent acquisition strategy from a fulfilment model to an advisory approach. Today, the TA team is deeply connected with stakeholders, enabling business outcomes across senior leadership hiring, early career programs, and workforce strategy. Martin emphasises that this evolution requires commercial awareness and a focus on three critical areas: 

  • People: Aligning talent to business priorities and ensuring global consistency while tailoring solutions for local needs. 
  • Process: Driving efficiency and flexibility to meet stakeholder expectations. 
  • Technology: Leveraging tools to their fullest potential, ensuring adoption translates into measurable impact. 

Partnership plays a central role in this transformation. Working with AMS, the firm ensures its TA strategy is fit for current business needs while remaining agile for future demands. Together, they focus on onboarding excellence and enhancing the employee experience an area not traditionally emphasized in financial services but now seen as a key differentiator. 

“Onboarding and employee experience are now central to our talent strategy.”
Martin Vergara
Global Head of Talent Acquisition, Morgan Stanley

An eye to future success

Adaptability and innovation will define success. The organization is prioritizing a “one team” approach to integrate AI ethically and strategically. Rather than adopting technology for its own sake, they are aligning AI initiatives with business priorities, drawing on expertise from internal teams and external partners. 

Three areas will shape the future of Talent Acquisition at Morgan Stanley: 

  1. Agility: Moving from a “wait and see” stance to proactive change. 
  1. Experience: Placing employees at the center of conversations from day one. 
  1. Mindset: Evolving thinking as roles and recruitment practices shift in response to AI. 

Through strong partnerships and a commitment to continuous improvement, the firm is positioning its talent strategy to meet the challenges of tomorrow while delivering exceptional outcomes today. 

“AI isn’t about chasing trends—it’s about aligning technology with strategic priorities.”
Martin Vergara
Global Head of Talent Acquisition, Morgan Stanley
About AMS

AMS powers talent strategies that deliver results, redefining a new era of talent driven by people, process, data and technology.

270,000+ Hires per year

2,000+ Enterprise clients

25+ Years of innovation

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AMS offers digital innovation and responsible AI, providing agile talent acquisition solutions and talent consulting services that can scale with your business.

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