In an era where agility, innovation, and strategic foresight define success in workforce management, the latest MSP Global Landscape and Differentiators 2025 report from Staffing Industry Analysts (SIA) offers a timely and insightful lens into the evolving world of contingent workforce solutions. For program owners and stakeholders navigating the complexities of Managed Service Providers (MSPs), this annual report is more than a benchmarking tool—it’s a strategic compass.

AMS is proud to be among those that submitted sufficient data to qualify for inclusion. SIA’s research found that MSPs in this report represent an estimated 90% share of the total market. Since 2009, AMS has consistently earned its place in this prestigious report, and this year’s edition highlights a new chapter in our journey—one marked by innovation, expansion, and measurable impact.

Driving innovation across the talent ecosystem

This year, SIA’s research includes AMS’s differentiated capabilities in consulting, direct sourcing, and statement of work (SOW) solutions. These aren’t just service lines—they’re strategic levers that help our clients unlock greater value, agility, and control across their workforce programs.

One standout is the AMS Branded Direct Sourcing solution, which harnesses the power of a client’s brand to attract top-tier contingent talent. SIA’s research found that this approach not only improves candidate quality and reduces time-to-hire, but also delivers cost savings on contingent workforce bill rates. It’s a compelling example of how brand-led sourcing can drive both efficiency and excellence.

Leading with technology and talent strategy

AMS’s continued investment in AI & Automation, Total Talent Development, and geographic expansion reflects our commitment to staying ahead of the curve. These advancements are not just about keeping pace with change—they’re about shaping it. Whether it’s leveraging automation to streamline operations or expanding our footprint to support global clients, AMS is building the future of workforce solutions.

What clients really think: perception ratings that matter

Perhaps the most telling metric in the SIA report is the Perception Rating Scale, which asks a simple yet powerful question: What do clients think about their MSP? Across all 18 service measures—from access to talent and sector expertise to relationship management and solution innovation—AMS earned ratings of “strong” and “superior.”

Our leadership was especially recognized by those surveyed for excellence in service implementation, account and relationship management, and being at the forefront of workforce solutions development. These ratings are a direct reflection of our client-centric approach and relentless pursuit of excellence.

A global leader, reinforced

AMS believes being included in SIA’s annual report reaffirms our role as a global leader in contingent workforce solutions. As the landscape continues to evolve, our focus remains clear: to deliver transformative value, drive innovation, and empower our clients to thrive in a dynamic talent economy.

 

SIA Members may view the summary report online by visiting: https://www.staffingindustry.com/research/research-reports/americas/msp-global-landscape-summary-2025