Resources

Expert insights

Deep dives into the world of work.

June 25, 2025
By Annie Hammer

Investing in the Frontline: Career Growth, Leadership, and Lifelong Learning in Retail and Hospitality

In retail and hospitality, frontline employees are the heartbeat of the customer experience. Yet, for too long, these roles have been…

June 24, 2025
By Charlotte Williams

Celebrating Pride: The Power of Allyship and Inclusivity in the Workplace

Pride Month is a time of celebration, reflection, and solidarity. For many, it’s a vibrant expression of identity and progress. But as…

June 17, 2025
By Annie Hammer

Speed and Experience: Balancing Efficiency with Quality in Volume Hiring

The Challenge In today’s high-volume hiring landscape, TA leaders face a dual mandate: hire fast to meet operational demands and hire…

June 17, 2025
By Annie Hammer

Reskilling the Frontline: AI’s Role in Empowering Hourly Workers

How AI Is Reshaping Hourly Jobs—and the Skills That Now Matter The rise of artificial intelligence (AI) is transforming the labor market…

June 17, 2025
By William Cranston

Everyone Looks Good on Paper. Now What?

The AI-powered candidate isn’t coming. They’re already here. Jobseekers are using tools like ChatGPT to refine their CVs, draft cover…

June 17, 2025
By Annie Hammer

Hourly Hiring: Start Somewhere and Keep Going!

In 2025, the frontline and hourly hiring landscape is more complex—and more critical—than ever. Retailers, hospitality operators, and…

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