Carmen Hern is a global recruitment operations leader and Recruitment Administration Director for the Americas at AMS, leading large, distributed teams supporting complex enterprise clients. She specializes in building scalable, data-driven solutions that enhance candidate experience, drive operational excellence, and deliver against key performance outcomes. Known for her strategic mindset and focus on continuous improvement, Carmen partners closely with clients to optimize recruitment delivery at scale. She is passionate about developing high-performing teams and elevating talent through innovation and strong leadership.