At a glance
Santander are a global financial services institution headquartered in Madrid and London. Their purpose is to help people and businesses prosper by acting responsibly, earning the trust and loyalty of their customers, shareholders and communities through being Simple, Personal and Fair.
Career Mobility is an essential component of Santander's Capability Strategy which focuses on future proofing the organisation and their people and shows a strong commitment to being a responsible bank. Santander is committed to achieving this through effective career & talent management partnered with AMS.
Commencing in 2010, the partnership has since doubled in scope and now provides consulting services such as executive talent, emerging talent, strategic workforce planning, assessment & selection and EBMS. Volumes are now reaching circa 4000-5000 permanent hires a year.
Prior to the pandemic, Santander’s prevailing approach was to focus on the external candidate market. This meant that in 2020, just 40% of vacancies were filled by internal candidates. Many employees found it difficult to seek alternative roles as hiring managers looked externally to find talent. The partnership saw a clear opportunity and started to shift the focus towards internal mobility, with a view of providing employees with better opportunities for career progression, as well as assisting redeployees with new opportunities in the Bank.